About the role
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As a Bilingual Sales Development Representative at OpenTable, you will play a key role in expanding our market presence and driving business growth across diverse restaurant communities
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In this role, you will engage prospective restaurant partners, educating them on how OpenTable’s reservation and guest management solutions transform business operations and guest experiences
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By generating qualified leads and securing strategic meetings for Account Executives, you will establish meaningful relationships that support long-term sales success
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Your efforts will directly contribute to expanding our restaurant network and delivering exceptional value to the dining industry
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Execute multi-channel outbound prospecting campaigns using phone, email, and digital outreach to engage prospective restaurant partners
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Qualify leads by evaluating restaurant needs, operational fit, and decision-making timelines to ensure effective handoffs to Account Executives
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Build and sustain strong relationships with restaurant owners, general managers, and industry leaders to position OpenTable as a trusted partner
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Collaborate closely with Account Executives on account strategies, lead handoffs, and target account prioritization to maximize conversion rates
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Maintain comprehensive records of prospect interactions, sales activities, and pipeline status within customer relationship management systems
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Stay informed on hospitality industry trends and local market conditions to identify new growth opportunities and refine sales approaches
Benefits
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Generous parental leave
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Generous paid vacation + time off for your birthday
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Paid volunteer time
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Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
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Work from (almost) anywhere - wherever you do your best work
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Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
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Strong interpersonal skills with a demonstrated ability to build rapport, present value propositions, and engage client decision-makers
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Ability to manage daily sales workflows and organize pipeline activities efficiently
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Professional fluency in both Spanish and English, with strong verbal and written business communication skills
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1+ years of experience in sales development, business development, or outbound lead generation
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Proven track record of success in meeting or exceeding outreach metrics and lead generation targets
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Prior sales or operational experience within the hospitality, technology, or software platform sectors
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Experience using customer relationship management platforms and standard sales productivity software
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Familiarity with restaurant management operations, point-of-sale systems, or OpenTable’s product suite
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Bachelor’s degree in business, marketing, communications, or a related field
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Based in or open to working in Chicago, IL
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