Sales Development Representative

About This Role

The Sales Development Representative is a full-time, hybrid role focused on generating and qualifying leads, engaging prospective customers, and supporting the sales pipeline for T-Mobile’s products and services. This position suits a candidate who can conduct outreach via phone, email, and digital channels, identify customer needs, and schedule meetings or demos for the sales team.

Responsibilities

• Conduct outreach via phone, email, and digital channels
• Identify customer needs
• Schedule meetings or demos for the sales team
• Collaborate with account executives and business development teams
• Maintain accurate records in CRM tools
• Follow up consistently to convert prospects into qualified opportunities
• Meet or exceed activity and performance targets
• Gather market feedback
• Represent T-Mobile’s brand and values in every customer interaction

Requirements

• Demonstrated Inside Sales and Sales skills, with experience managing a high volume of outreach and conversations
• Proficiency in Lead Generation and Business Development activities, including prospecting, qualifying opportunities, and supporting the sales pipeline
• Strong Communication skills, including clear verbal and written communication and active listening in customer interactions
• Comfort working with CRM software and sales tools to track activities, maintain accurate data, and report on results
• Goal-oriented mindset with the ability to work in a fast-paced environment, prioritize tasks, and meet performance targets
• Collaborative approach and ability to work effectively in a hybrid setting
• High school diploma or equivalent required

Nice to have:

• Prior experience in telecommunications, technology, or related industries
• Associate or bachelor’s degree in Business, Marketing, or a related field

About the Company

T-Mobile is a leading wireless provider that is redefining how people stay connected, powered by an award-winning 5G Advanced network and a strong focus on customer experience, value, and innovation. The company’s culture emphasizes challenging the status quo, moving quickly, and creating better experiences for customers, communities, and team members. T-Mobile’s success is driven by diverse, collaborative people who fuel competition and push the next wave of innovation in wireless and beyond. Through its subsidiaries and flagship brands, including T-Mobile, Metro by T-Mobile, and Mint Mobile, the company offers a wide range of services nationwide and continues to grow.