About the role
Company Description PM Hotel Group is a people-first hospitality company where every team member is dedicated to delivering memorable guest experiences. The organization is guided by core values of respect for individuals, communities, and the planet, with a strong focus on sustainability and teamwork. Innovation and an entrepreneurial spirit shape how PM Hotel Group operates and grows. The company is deeply committed to diversity and inclusion, ensuring a supportive and equitable workplace. Through building strong relationships, PM Hotel Group creates value and drives results for its owners while shaping the future of hospitality.
Role Description The Sales Coordinator is a full-time, on-site role based in Nashville, TN, supporting the sales team in achieving revenue and occupancy goals. This position manages daily sales administration, including preparing proposals and contracts, maintaining sales databases and reports, and coordinating group bookings and room blocks. The Sales Coordinator communicates with clients and internal departments to ensure accurate and timely information, supporting seamless event and group execution. Additional responsibilities include responding to inquiries, assisting with sales presentations and collateral, and providing general support to sales leadership. The role also involves tracking sales activities, updating account information, and helping ensure excellent customer service for guests and partners.
Qualifications
- Strong Sales Coordination and Sales Operations skills to support proposals, contracts, reporting, and group booking processes.
- Proficiency in Sales and Customer Service to manage client inquiries, build relationships, and contribute to revenue goals.
- Excellent Communication skills, including clear written and verbal communication with clients and internal teams.
- Detail-oriented and organized, with the ability to manage multiple tasks, deadlines, and shifting priorities.
- Experience in hospitality or hotel sales support is preferred.
- Comfort using CRM systems, reservation platforms, and standard office software (e.g., Excel, Word, PowerPoint).
- Ability to work collaboratively in a team setting and maintain a people-first, service-focused mindset.
- High school diploma required; associate or bachelor’s degree in hospitality, business, or a related field is a plus.
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