About This Role
Sales Consultants deliver world-class service to every guest, every time, connecting them to what matters most through product knowledge and Victra's sales process. This role offers uncapped earning potential and opportunities for advancement within a culture fueled by performance, collaboration, innovation, integrity, and celebration.
Responsibilities
- Achieve and exceed monthly sales goals
- Work alongside peers and store leaders, learning and sharing ideas while serving customers and providing resolutions to issues
- Be a passionate guest advocate with the desire to be yourself when connecting and having fun doing it
- Provide product benefits and solution recommendations through exceptional customer service to deliver what customers need
- Create personal connections with guests to make tech look simple
- Foster a competitive drive and ability to succeed in a fast-paced sales environment
- Assist with merchandising and operational functions
Requirements
- High school diploma or GED
- One or more years of customer service, preferably in a retail or sales environment
- Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods
- At least 18 years of age
- Demonstrated experience communicating with customers to find solutions
- Legally authorized to work in the United States
- Ability to lift 10 pounds
- Ability to stand for long periods of time
Benefits
- Paid Training
- Premium Health, Dental, and Vision Insurance
- Paid Maternity Leave
- 401K Match
- Tuition Reimbursement
- 50% off Verizon Service
- VNation Disaster Relief
- Referral Bonus
- Frequent Contests
- Career Advancement Opportunities
Important Details
- Paid time off: accrues at no less than 40 hours per year for the first year, and 80 hours per year each year thereafter
Application Process
- Take a pre-hire assessment (20 minutes or less to complete)
Training Requirements
- Attend and complete a four-day New Hire University (NHU) training program within 30 days of the official start date; this class may include overnight travel at the company's expense
- Complete various online and computer-based training throughout employment with Victra
About the Company
Victra is Verizon's largest premium retailer in the United States.