About the role
Position Summary The Sales & Catering Administrator assists the sales team by accurately and efficiently
performing the execution and coordination of all sales & catering functions. Provides assistance
in the sales process by qualifying and booking inquires when appropriate.
The Sales & Catering Administrator reports directly to the Director of Sales & Marketing
Core Responsibilities Perform job according to standard operating procedures
At all times provide professional hospitality to all guests and clients
Answer telephone inquiries, accurately transfer calls to appropriate Sales/Catering
Associate, and take accurate and detailed messages
Assist in the sales effort by qualifying and when appropriate booking the business of
pop up inquiries
Assist the sales team in the area of telephone prospecting and outside sales
blitzes by contacting the clients from an established list developed by the sales team
Assist sales team retrieving rooming list, deposits and banquet guarantees when needed
Create banquet room door signs for groups in meeting rooms as well as
maintain the reader board in the lobby with all group functions
Order office supplies for sales office as directed by DOS
Prepare sales kits for sales team
Complete Sales Proposals, Contracts, BEOs and Banquet Checks
Make copies of room contacts, group resumes and rooming lists, BEO’s, daily
reports and client evaluation forms and other items as required; distribute to
the appropriate departments
Maintain office filing system
Efficiently sort and distribute mail for the hotel
Assist sales and catering associates as needed
May Perform Additional Duties As Required Knowledge, Skills & Competencies:
Ability to work independently, prioritize work and ask for clarification when needed
Strong work ethic
Excellent oral and written communication skills
Proficiency with MS Word, Excel and PowerPoint
Excellent organizational and time management skills, ability to take initiative and
handle multiple projects simultaneously
Accuracy, attention to detail and the ability to proof own work
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Questions, answered
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