Sales Associate - Plumbing

About This Role

Working as a Sales Associate in the Plumbing department at Lowe's involves providing excellent customer service and helping customers find the right products for their home improvement needs. This role is ideal for individuals who enjoy interacting with customers and assisting them in solving challenges related to plumbing.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Requirements

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 months experience using common retail technology, such as smartphones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Nice to have:

• 6 months of retail and/or customer service experience
• Bilingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Benefits

• Multiple top-tier health insurance options
• Tuition assistance program
• Company-matching 401(k)
• Optional Employee Stock Purchase Program
• 10% Associate Discount
• Track to the Trades program

Important Details

• Travel: This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores
• Working Conditions: Environmental factors vary by location. You may be working in both inside and outside weather conditions.

About the Company

Lowe's is ready to support your goals, whether you need a part-time position or a place to plant yourself and grow. Lowe's commitment to growth and teamwork extends to the community as well. To better equip its stores and serve its communities, Lowe's strongly encourages bilingual, military, and veteran talent to apply and join its team.