Sales Associate / Jewelry Consultant

About This Role

This sales associate and jewelry consultant role involves providing a superior customer experience at Zales Outlet, helping customers celebrate life and express love through their purchases. The position suits individuals who thrive on building lasting personal relationships and have a passion for jewelry.

Responsibilities

• Engage customers in conversation to understand their needs and desires
• Present merchandise and share detailed information regarding features and benefits of products
• Provide information regarding extended service plans and financing options
• Meet individual and team sales goals

Requirements

• A desire to help our customers celebrate the special moments in their lives
• Strong customer service, sales, retail and/or jewelry experience
• Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays
• A positive, customer-focused approach in delivering an exceptional customer experience
• Strong communication and relational skills

Benefits

• Commission on sales
• Medical, dental, vision and prescription insurance (full-time team members)
• 401(k)
• Paid Time Off (full-time and part-time team members)
• Paid holidays (full-time team members)
• Tuition reimbursement, including DCA courses based on position
• Training — Associate Training System, Management Training System, District Manager in Training, career development and more
• Merchandise discounts
• Incentive trips and contests

Important Details

• Employment type: seasonal, part-time, and full-time

About the Company

Zales is part of Signet Jewelers, a purpose-driven company that believes love inspires love. Signet is also “Great Place to Work-Certified”™ and promotes from within.