About the role
Role Overview
As a Sales Administrator, you will serve as the primary point of contact for wholesale partners regarding all operational matters. You will coordinate logistics, optimize supply flows, manage invoicing, and assist the account management team with business planning.
Key Responsibilities
- Operational Partner Support & Order Management: Serve as the first point of contact for wholesale partners (orders, transport, deliveries, after-sales), manage the full order cycle (pre-season and in-season), and track order fulfillment to ensure on-time delivery.
- Logistics Coordination: Coordinate between warehouses and partner logistics centers to ensure seamless delivery, collaborate with supply teams to maximize efficiency, and proactively resolve delivery bottlenecks.
- Sales Reporting & Invoicing: Own the end-to-end invoicing process, ensure timely payment collection, resolve discrepancies, and monitor sales/stock data to support inventory analysis.
- Business Planning: Partner with account managers to develop seasonal forecasts, sell-in strategies, and supply chain optimizations, while using data to inform strategic business decisions.
Requirements
- Education: Degree in Business Administration, Supply Chain, Sales, Logistics, or a related field.
- Experience: Proven experience working with cross-functional teams (sales, logistics, finance) and familiarity with wholesale distribution models/retail industry practices.
- Technical Skills: Proficiency in ERP systems (e.g., SAP), advanced Excel/reporting tools, and an understanding of order-to-cash processes, inventory analysis, and financial terms (invoicing, margins).
- Language: English proficiency at a B2 level.
Key Skills
- Hard Skills: Wholesale Business knowledge, communication, legal stakes management, negotiation, stakeholder influence, offer selection, supply flow, logistics, project management, digital sales acumen, advanced analytics, and sustainability.
- Soft Skills: Strong organization, efficiency, problem-solving, interpersonal communication, adaptability, prioritization, and collaboration.
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