Room Attendant

About This Role

This role involves maintaining a clean, comfortable, and welcoming environment for guests at the Holiday Inn Boston Cambridge Area. The Room Attendant plays a vital role in ensuring guest satisfaction through meticulous cleaning and attention to detail.

Responsibilities

• Clean guest rooms, corridors, and public areas following the company’s standards and procedures
• Change linens, make beds, and replenish supplies in guest rooms
• Report any maintenance issues or damage observed during cleaning to the appropriate department
• Ensure all cleaning equipment and products are used properly and stored safely
• Maintain a high level of guest satisfaction by providing prompt and courteous service
• Follow all safety and sanitation policies in accordance with company and regulatory standards

Requirements

• Previous housekeeping experience preferred but not required
• Good attention to detail and strong work ethic
• Ability to stand, bend, and lift moderate weights throughout the shift
• Reliable, punctual, and able to work independently or as part of a team
• Ability to comply with all safety and cleaning protocols
• Available to work weekends and holidays

Benefits

• Paid bi-weekly
• Opportunity to work in a supportive and professional environment
• Employee discounts and perks
• Access to training and career advancement opportunities
• Dental and Vision Insurance
• 401K retirement plan
• Supplemental Insurance (Optional)

About the Company

Holiday Inn Boston Cambridge Area is part of the globally recognized Holiday Inn brand, committed to providing exceptional hospitality and service to guests. Located in the vibrant Somerville area, our hotel offers comfortable accommodations and a welcoming atmosphere for both business and leisure travelers. We take pride in our diverse team and encourage a culture of respect, inclusivity, and professional growth.