About This Role
This role is for a Room Attendant who will play a vital part in the Housekeeping department, ensuring guest rooms are impeccably clean and paying attention to every detail. The position involves collaborating harmoniously within the team and assisting guests as needed, contributing to a wonderful stay and cherished memories of great hospitality.
Responsibilities
- Thoroughly clean all sections of guest rooms, including changing linens, cleaning bathrooms, and wiping down surfaces, to ensure an exceptional first impression
- Work diligently within established guidelines to achieve impeccable standards
- Maintain and restock housekeeping trolleys, keeping them organized and well-equipped
- Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
- Respect guest privacy and security, upholding a commitment to their comfort
- Report maintenance issues promptly, showing dedication to a flawless experience
Requirements
- Previous experience as a cleaner or room attendant is a plus
- Warm and welcoming communication style that makes guests and team members feel at home
- Eye for detail and ability to work efficiently, managing time well and taking pride in tasks
- Enjoy a physical role, navigating between rooms which may involve using internal and external staircases and open pathways
- Embrace collaborating with colleagues from various backgrounds
- Reliable transportation and availability to work a variety of shifts including weekends and public holidays
Benefits
- ALL Heartist Membership: Discounts on accommodation and food & beverage worldwide
- Family & Friends Discounts: Available on a range of accommodation, services and events
- Accor Live Limitless (ALL) Loyalty Program: Earn status & reward points on worldwide stays
- Learn Your Way: Support for career development with access to Accor
- Build Your Network: Opportunity to grow your hospitality network worldwide with over 300,000 Accor professionals globally
- Worldwide Opportunities: Over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless career growth
Application Process
About the Company
Mantra Sirocco and Zanzibar offer coastal luxury and elegance along the Sunshine Coast
's Mooloolaba Esplanade, comprising two and three-bedroom apartments and penthouses with amenities like a seasonally heated pool, spa, sundeck, BBQ area, and gym. Accor is a world-leading hotel operator with over 5,000 hotels across 110 countries.