Room Attendant

About This Role

This permanent part-time role as a Room Attendant at Novotel Christchurch Airport Hotel focuses on providing timely, hygienic cleaning, servicing, and presentation of guest rooms and public areas. The role suits someone with a positive attitude and exceptional attention to detail who can report health and safety issues and maintenance needs.

Responsibilities

• Perform related duties and special projects as assigned by the Executive Housekeeping Manager/Supervisors
• Provide a warm, friendly welcome to guests and assist with directions if needed, carrying out work in a manner least affecting guests
• Ensure and maintain the security of personal information of guests and team members
• Report all items of value left by guests and submit to lost & found with information of room number and location found
• Clean and service guest rooms and public areas according to hotel standards and procedures, using correct cleaning chemicals for designated surfaces
• Maintain a positive, upbeat attitude when communicating with co-workers and management

Requirements

• Experience gained in the hospitality industry
• Confident, well-motivated, enthusiastic, and determined
• Takes pride in work and has exceptional attention to detail
• Works to a high standard, accurate and organised
• Flexible and adaptable in approach, willing to work flexible hours as required
• Ability to prioritise, work to deadlines, and remain composed under pressure
• Approachable, flexible, and a team player
• Committed to continuing professional development

Benefits

• Life cover
• Outstanding health and wellbeing programs
• Discounts on hotels, restaurants, bars and spas across the network for employees and, in some cases, friends and family
• Meals on Duty
• Free parking at the airport
• Best in the industry long service perks and anniversary vouchers
• Leadership development and training on the job, online and through regular workshops/group events
• Fantastic hotel rates, and restaurant and spa discounts across the network

Important Details

• Schedule: minimum 20 hours per week
• Contract: permanent part-time

About the Company

Novotel Christchurch Airport is part of the Accor Hotels franchise and Hind Management Group, which operates award-winning hotels, restaurants, bars, and spas across New Zealand. The company focuses on exceptional hospitality, sustainability, and caring for its people and planet, guided by the value of Manaakitanga. Awarded 'Inclusive Workplace' at the 2026 Diversity Awards, the company strives for diversity and inclusion.