Room Attendant

About This Role

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

• Thoroughly clean guestrooms according to standards
• Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up
• Remove all trash and dirty linen from guestrooms and hallways
• Keep all hallways, public areas, and closets clean, neat, and vacuumed
• Restock housekeeping cleaning cart for next day's use
• Replenish chemical bottles
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager
• Handle items for “Lost and Found” according to the standards
• Ensure overall guest satisfaction

Requirements

• High School diploma or equivalent and/or experience in a hotel or a related field preferred
• Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
• Ability to stand during entire shift
• Ability to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner

Benefits

• Comprehensive and competitive benefits package designed to support your health, well-being, and financial future for full-time associates
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
• For Employees Based in Washington: 8 paid holidays per year; up to 20 days of paid vacation per year, based on classification and length of service; Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next
• For Employees Based in Colorado: 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year; up to 20 days of paid vacation per year, based on classification and length of service; 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked