About This Role
Maintaining the cleanliness and appearance of guest rooms and public areas is the core of this role, ensuring a welcoming environment for guests. This position suits an individual who takes pride in their work and contributes to guest satisfaction.
Responsibilities
- Maintain the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates, and vendors
- Set up cleaning cart with supplies, maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms
- Clean and wipe windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways
- Wash shower walls and tub, clean toilets and stall walls, wipe exposed pipes, clean mirrors, sinks, and walls in order to have clean and sanitary guest and public restrooms
- Replace towels, soaps, and all room amenities and restock literature that has been removed by previous guests, or is soiled or torn, to ensure adequate supply for arriving guests
- Wash all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas
- Dust and polish all furniture, fixtures, and wall hangings
- Strip bed of all linens and remake with fresh linens
- Check closet for cleanliness, wiping closet door, handle, and overhead shelves and restocking the guest room supplies (e.g., hangers, extra blankets, extra pillows)
- Vacuum rooms, public areas, and hallways
- Inspect door and window locks to ensure they are in working order and immediately alert management to an unsecured or unsafe situation for the safety of guests and employees
- Check lights and remotes to ensure all are in working order
- Maintain a friendly, cheerful, and courteous demeanor at all times
- Perform other duties as assigned
Requirements
- Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment
- Ability to scrub and scour surfaces, extending arms over head, bending, and stooping to perform cleaning tasks
- Less than a high school education; up to six months related experience or training; or equivalent combination of education and experience
- Ability to read, interpret, and comprehend simple instructions, short correspondence, and memos
- Ability to add, subtract, multiply, and divide in all units of measure
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Benefits
- Paid sick leave and vacation time
- Holiday pay
- Medical insurance
- Dental insurance
- Vision insurance