Room Attendant

About This Role

Maintaining the cleanliness and appearance of guest rooms is the main responsibility of the Room Attendant, ensuring they meet the high-quality FORBES standards. The role involves thorough cleaning, tidying, and restocking to provide a comfortable experience for guests.

Responsibilities

• Change bedding and make beds as directed
• Clean floors and walls by sweeping, mopping, scrubbing, and vacuuming
• Vacuum rooms and hallways; keep the public area around the cart clean
• Clean and polish furniture and fixtures
• Clean windows, glass partitions, and mirrors using appropriate cleaners
• Move and rearrange some furniture, as needed; turn mattresses
• Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items
• Gather and empty trash
• Deliver any items requested by guests to rooms; make sure guests have all amenities
• Carry linens, towels, toilet items, and cleaning supplies using wheeled carts or by hand as needed
• Follow safety and security procedures
• Notify supervisor of the need for any major repairs to rooms/furnishings; report damage, theft or found articles
• Perform other duties as required

Requirements

• Available to work all shifts including days, nights, weekends, and holidays
• Ability to deal with the public and co-workers with tact and courtesy
• Ability to use a vacuum cleaner
• Ability to comprehend oral and written instructions
• Willingness and ability to adhere to applicable grooming and appearance standards
• Proficient in English
• Performing heavy cleaning; high and low dusting
• Transporting objects weighing up to 60 pounds
• A great amount of walking in all types of weather
• Lifting, standing and bending up to 8+ hours daily

Qualifications

• Six months to one-year hotel housekeeping related experience

Important Details

• Maintain an upbeat attitude and a positive, enthusiastic mindset
• Greet guests, employees, managers, and supervisors with a warm smile and friendly demeanor
• Always treat everyone with respect and work cooperatively with all colleagues and management
• Report to work as scheduled and on time
• Adhere to established uniform and appearance policies
• Perform assigned tasks accurately and on time

About the Company

Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Its mission is to preserve and restore 18th-century Williamsburg, Virginia's colonial capital, to engage, inform, and inspire people about this historic capital and the diverse people who helped shape a new nation. Today, Colonial Williamsburg is the largest living history museum in the U.S., encompassing a 301-acre restored colonial capital with 88 original buildings and 525 reconstructed buildings. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum and the Abby Aldrich Rockefeller Folk Art Museum, and a renowned research library, the John D Rockefeller Jr Library. Additionally, Colonial Williamsburg is home to five world-class accommodations and many on-site restaurants and taverns. Each year over 5 million people visit Williamsburg and another 20 million engage with the Foundation digitally.