Room Attendant

About This Role

This role involves cleaning guest rooms to a high standard, ensuring a sufficient quantity of vacant and clean rooms are available for sale. It also includes self-inspecting cleaned rooms and maintaining occupied guest rooms.

Responsibilities

• Clean and reset guest bedroom and bathroom areas according to established standards
• Sort, count, fold, and carry linen
• Make beds
• Replenish supplies, including amenities, drinking glasses, and clean linen
• Lift and move furniture weighing no more than 20 lbs
• Sweep and scrub bathroom floors using a broom and mops
• Clean rugs, carpets, and upholstered furniture using a vacuum cleaner and/or proper chemicals
• Dust furniture, equipment, and fixtures
• Wash tile walls, tubs, sinks, and toilets
• Polish woodwork and metalwork such as fixtures and metal fittings
• Clean windows, door panels, and sills
• Empty wastebaskets
• Replenish bathroom supplies
• Organize and stock cleaning cart and organize linen closets on assigned floors
• Complete accurately and in a timely manner any assigned paperwork
• Clean hallways, restrooms, elevators, stairwells, locker rooms, and other work areas
• Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests
• Assist other housekeeping employees in maintaining a clean and organized work area
• Maintain at all times a neat and clean professional appearance
• Enforce hotel safety standards
• Perform other duties and handle projects as assigned by a manager
• Follow all Safety and Sanitation Guidelines set forth by the CDC and GPR including all COVID-19 State and County ordinances

Requirements

• High school diploma or equivalent education required
• Prior commercial housekeeping experience required
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace
• Must be able to read and write to facilitate the communication process
• Requires good communication skills, both verbal and written
• Knowledgeable with carpet care and floor care
• Knowledgeable with cleaning chemicals and supply equipment
• Must be able to stand and exert well-paced mobility for up to 4 hours in length
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously
• Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis