Room Attendant

About This Role

This role is responsible for maintaining the cleanliness and overall presentation of guest rooms at the Grand Hotel Golf Resort & Spa, ensuring guests feel welcomed and comfortable. The Room Attendant cleans and services rooms to the highest standards, providing an exceptional guest experience through attention to detail, professionalism, and a genuine passion for hospitality.

Responsibilities

• Clean and maintain guest rooms: Ensure that all assigned rooms are cleaned and maintained to the highest standards. This includes dusting, vacuuming, cleaning mirrors and windows, wiping surfaces, and thoroughly sanitizing all areas
• Change bed linens and towels regularly, following hotel brand standards to present a crisp, clean look and feel for guests
• Thoroughly clean and disinfect the bathroom, including mirrors, sinks, toilets, showers, and floors. Ensure all toiletries are replenished and properly arranged
• Visually inspect all rooms assigned, including vacant maintenance (VM) and vacant ready (VR) rooms, to ensure they meet brand and cleanliness standards. Report any discrepancies to the Housekeeping Supervisor promptly
• Collect and dispose of all trash in rooms, hallways, and common areas. Report any missing or damaged items to the Housekeeping Supervisor for immediate attention
• Prepare rollaway beds upon request, organize guest rooms, and check under beds to ensure a spotless environment. Remove any room service trays and place them in the hallway for pickup
• Restock housekeeping carts with linens, cleaning supplies, and toiletries, ensuring readiness for the next shift
• Adhere to hotel policies for reporting and handling any lost and found items discovered during room cleaning
• Recheck all rooms at departure times and inform the Housekeeping Supervisor of room readiness for the next guest

Benefits

• Full health, dental, and vision coverage, including both FSA and HSA options
• 401(k) with matching
• Hotel, F&B, golf, and retail discounts across the company
• Worldwide Marriott discounts
• And much more!

About the Company

The Grand Hotel Golf Resort & Spa, Autograph Collection, is set on 550 acres on Alabama’s Gulf Coast. Named Marriott's Hotel of the Year for the Distinctive Premium Brand, it is part of the PCH Hotels & Resorts portfolio and is known for its exceptional hospitality.