About This Role
This role is for a Room Attendant who will clean and maintain guest rooms, public areas, and back-of-house spaces according to company standards. The position requires a friendly and positive attitude to ensure guests' expectations are exceeded.
Responsibilities
- Stock the cart to guarantee that sufficient cleaning supplies, equipment, and amenities are available for the proper cleaning of each room
- Follow knocking procedures before entering a guest room
- Clean the assigned guest rooms and ensure that amenities are replenished in each cleaned room
- Complete the entire housekeeping checklist
- Report cleaned rooms to the supervisor for inspection
- Notify any damages or hazards present in guest rooms, such as burned-out light bulbs, broken furniture, or malfunctioning lights
- Maintain neatness in the corridors and service areas at all times
- Turn in all lost and found items as well as all guest room keys
- Adhere to all company policies and procedures
- Follow safety and security protocols and regulations
- Be knowledgeable about department fire prevention and emergency procedures
- Report unsafe conditions to management
- Report accidents, injuries, near-misses, property damage, or loss to management
- Ensure a safe work environment by adhering to all safety and security procedures and regulations
- Maintain a neat, clean, and well-groomed appearance, as specified in the team member handbook
- Perform any related duties as requested by management
- Assist other housekeeping personnel as needed
Requirements
- 1-3 years of prior experience in a similar role
- Ability to bend and reach to dust, clean, and make beds
- Ability to stand and walk for varying lengths of time, often long periods
- Ability to talk to many different kinds of people to give information, answer questions, and provide required services
- Ability to visually inspect rooms for cleanliness and guest belongings that have been left behind
- Ability to use written communication skills to mark completed rooms on daily paperwork
- Ability to move fingers, arms, and hands quickly and easily to perform cleaning duties
- Ability to lift all equipment and supplies on and off cart
Important Details
- Employment type: Full time
About the Company
Hyatt Regency Pittsburgh is seeking Room Attendants.
