Reviewer | Retirement & Investment

Essential Functions and Primary Duties

• Ensure client retirement plans are serviced in a consistent and timely manner
• Ensure plan designs remain appropriate to the employer's changing needs
• Responsible for maintaining a book of business as well as cultivating new business through high level of customer relations
• Develop appropriate plan design to meet client objectives, consult with client on recommendations, and implement proper changes as needed
• Advise clients on technical, regulatory, and problematic administrative issues and work with administrative team on solutions
• Provide general client service and problem resolution services
• Additional responsibilities as assigned

Preferred Qualifications

• Bachelor's degree

Minimum Qualifications

• High School Diploma or GED required
• At least six years of professional, retirement plan administration and compliance experience, including managing a book of business
• Possesses comprehensive knowledge of industry and professional concepts, principles, practices, and procedures
• Expert knowledge of pertinent laws, regulations, and professional standards
• Proficient use of applicable technology
• Proficient use of MS Office Suite (Outlook, Word, Excel, PowerPoint) and enterprise communication and travel solutions (Concur, Skype)
• Experience performing work that requires initiative and leadership skills
• Qualified Pension Administrator (QPA), Qualified 401(K) administrator (QKA)
• Ability to contract with and influence leaders in the organization, good at networking, collaboration, and sharing of ideas and successes
• Strong problem solver with good business analysis skills (e.g. build business cases, develop and implement plans for business cases, ask probative questions to identify requirements)
• Ability to handle and prioritize multiple simultaneous assignments, manage to critical deadlines, with extraordinary attention to detail
• Demonstrate an open-minded approach to understanding people regardless of differences; effectively works with people from diverse backgrounds
• Address conflicts by focusing on the issues at hand to develop effective solutions when disputes or disagreements occur