The Revenue Manager is responsible for maximizing transient revenue by maintaining the transient rooms inventory for the hotel(s). This role involves releasing group rooms back into general inventory, ensuring clean booking windows for customers, and recommending pricing and positioning of cluster properties. It suits a professional who can oversee the inventory management system to verify the appropriateness of agreed-upon selling strategies.
Responsibilities
Compile information, analyze and monitor actual sales against projected sales
Identify the underlying principles, reasons, or facts of information by breaking down information or data into separate parts
Analyze information and evaluate results to choose the best solution and solve problems
Use computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information
Generate and provide accurate and timely results in the form of reports, presentations, etc.
Conduct sales strategy analysis and refine as appropriate to increase market share for all properties
Maintain accurate reservation system information
Analyze period end and other available systems data to identify trends, future need periods and obstacles to achieving goals
Generate updates on transient segment each period
Assist with account diagnostics process and validate conclusions
Update market knowledge and align strategies and approaches accordingly
Achieve and exceed goals including performance goals, budget goals, team goals, etc.
Attend meetings to plan, organize, prioritize, coordinate and manage activities and solutions
Establish long-range objectives and specifying the strategies and actions to achieve them
Take a predetermined strategy and drive the execution of that strategy
Demonstrate knowledge of job-relevant issues, products, systems, and processes
Understand and meet the needs of key stakeholders (owners, corporate, guests, etc.)
Explore opportunities that drive profit, create value for clients, and encourage innovation; challenge existing processes/systems/products to make improvements
Provide revenue management functional expertise to cluster general managers, leadership teams and market sales leaders
Ensure hotel strategies conform to brand philosophies and initiatives
Ensure that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate
Communicate proactively with properties regarding rate restrictions and strategy
Manage rooms inventory to maximize cluster rooms revenue
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
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1,000,000+
Tailored applications submitted
Assist hotels with pricing and provide input on business evaluation recommendations
Lead efforts to coordinate strategies between group sales offices
Support cluster selling initiatives by working with all reservation centers
Use reservations system and demand forecasting systems to determine, implement and control selling strategies
Check distribution channels for hotel positioning, information accuracy and competitor positioning
Ensure property diagnostic processes (PDP) are used to maximize revenue and profits
Initiate, implement and evaluate revenue tests
Provide recommendations to improve effectiveness of revenue management processes
Communicate brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners
Understand and communicate the value of the brand name as it relates to franchise partnerships and revenue management opportunities
Promote and protect brand equity
Develop and manage internal key stakeholder relationships in a proactive manner
Act as a liaison, when necessary, between property and regional/corporate systems support
Inform and/or update the executives, the peers and the subordinates on relevant information in a timely manner
Attend staff/forecast/long range meetings as requested by properties
Requirements
2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; with 3 years of experience in revenue management, sales and marketing, or a related professional area
OR 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; with 1 year of experience in revenue management, sales and marketing, or a related professional area
About the Company
At Marriott International, staff create exceptional experiences that customers remember long after their stay, across more than 100 award-winning hotels and resorts worldwide. The Ritz-Carlton, a global leader in luxury hospitality, believes that everyone can succeed in an environment that fosters creativity, thoughtfulness, and compassion. The company is committed to representing rare and special luxury service globally, providing guests with the highest level of care and comfort. Joining The Ritz-Carlton means becoming part of the Marriott International brand portfolio.
