Revenue Cycle Specialist

About This Role

The Revenue Cycle Specialist processes, reviews, and files insurance claims to resolution, assisting patients with billing questions and collections. This role involves working with Medicaid/Medicare claims and may require independent work or team effort across multiple accounts.

Responsibilities

• Perform various functions in the processing of insurance billing and collections, including Medicaid/Medicare claims according to established policies and procedures
• Collect and enter patient's insurance information into ACS Compumed System
• Review, verify, and submit insurance claims
• Process correspondence from Third Party Payors and respond to patient requests
• Follow up with insurance companies and ensure claims are paid in a timely manner
• Resubmit insurance claims that have received no response
• Answer telephones and provide/obtain information to resolve billing and collection issues
• Maintain supporting billing information for future reference or audit purposes

Requirements

• High School Diploma or equivalent
• 1 year of experience in insurance AR and post-claim follow up
• Knowledge of medical terminology
• Knowledge of insurance industry
• Knowledge of grammar, spelling, and punctuation to type correspondence
• Skilled in using computer programs and applications

Nice to have:

• Physician claim billing experience

Benefits

• Flexible work hours when possible
• Access to a 401(k) Retirement Savings Plan
• Comprehensive Medical, Dental, and Vision Coverage
• Paid Time Off
• Paid Holidays
• Pet Care Coverage
• Employee Assistance Program (EAP)
• Discounted services

About the Company

At Infinx, we are a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups. In 2025, Infinx was certified as a Great Place to Work in both the U.S. and India, marking the fourth consecutive year for Infinx India and the first time for the U.S. company.