Revenue Cycle Specialist

About This Role

This specialist role ensures optimal reimbursement and works to improve the day-to-day operations of the revenue cycle. It involves providing support services, resolving account activity, and communicating billing methods to customers.

Responsibilities

• Respond to internal and external customers in a timely manner
• Work as part of a multi-departmental team to provide answers to billing inquiries
• Provide a variety of revenue cycle support services in connection to day-to-day operations
• Process and follow up on payer issues with various entities for completion
• Research and resolve straightforward account activity
• Provide communication on the methods and principles used for billing to customers and resolve concerns
• Participate in the flow of the account throughout the revenue cycle process
• Maintain accuracy and integrity of the revenue cycle system and accounts therein
• Collectively work with the team to meet organizational targets

Requirements

• High school diploma required
• Minimum 1 year of revenue cycle experience preferred
• Working knowledge of Revenue Cycle systems
• Working knowledge of Microsoft Office
• Ability to understand and follow HIPAA regulations
• Ability to read, write and speak English proficiently
• Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e., while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding
• Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Benefits

• Medical & Rx, Dental and Vision (eligibility begins day one of employment)
• KinderCare Discount (new for 2025)
• Headspace for Friends/Family (new for 2025)
• HSA, Healthcare FSA, Dependent Care FSA
• Progyny Fertility Benefit
• Critical Illness, Accident, & Hospital Indemnity Insurance
• Company Paid Basic Life / AD&D
• Supplemental Life Insurance (Employee, Spouse, Child)
• Company Paid Short-Term & Long-Term Disability
• Company Paid Maternity & Parental Leave
• Adoption & Surrogacy Expense Reimbursement
• Legal & Credit Monitoring
• PTO (accruing starts immediately upon hire)
• 6 Major Holidays off plus 2 floating holidays yearly
• Physical Therapy/Occupational Therapy benefits as an employee
• Bereavement Time Off & Resources
• Commuter: Pre-Tax Transit & Parking
• Retirement 401(k) with Per-Pay Company Match
• SoFi Financial Wellness Tools & Loan Resources
• HUSK Fitness Resources & Gym Discounts
• Home, Auto, and Pet Insurance
• Employee Assistance Program (EAP)
• Employee Discount Program

About the Company

Athletico's Greater Purpose is to empower people, inspire hope and transform lives by providing exceptional fitness, performance and rehabilitative services through personalized care.