Revenue Cycle Specialist

About This Role

This temporary, full-time role supports the dental operations team by managing patient insurance benefits and claims. The specialist will verify eligibility, maintain accurate insurance information, and resolve aged accounts receivable claims to ensure timely reimbursement. The position suits a detail-oriented individual with strong insurance verification experience and knowledge of dental revenue cycle processes.

Responsibilities

• Verify patient insurance eligibility, benefits, coverage limitations, and plan details directly with insurance carriers
• Accurately enter and update insurance information in the practice management system
• Review insurance plans to ensure correct coordination of benefits and policy information
• Monitor and work aged insurance claims to identify and resolve payment delays
• Follow up with insurance carriers regarding outstanding claims, denials, and reimbursement issues
• Research and resolve claim discrepancies, eligibility issues, and payer rejections
• Document all account activity and communications in accordance with established procedures
• Collaborate with internal teams to obtain information needed for claim resolution
• Ensure compliance with payer requirements and organizational policies
• Assist with other revenue cycle projects and duties as assigned

Requirements

• High school diploma or equivalent
• Two (2) years of experience in dental or healthcare revenue cycle management
• Proficient or the ability to become proficient within 90 days in dental software
• Strong understanding of dental insurance verification and benefit structures
• Knowledge of claims submission and insurance billing processes
• Strong attention to detail and critical thinking skills

Nice to have:

• Associate’s degree in healthcare administration, business, or related field
• Knowledge of insurance denial management and accounts receivable follow-up

Important Details

• Assignment through March 2027
• Work format: primarily remote, with occasional travel to clinical sites and work locations

About the Company

Cherry Tree Dental supports dental operations.