Retention Specialist

About This Role

This part-time, temporary position supports student retention across the university, focusing on academic success, transition to college, and co-curricular/athletic responsibilities. The role involves coordinating student support and providing early intervention to help students navigate academic expectations and connect with campus resources.

Responsibilities

• Collaborate with Athletics, Student Affairs, academic departments, and other campus partners to coordinate student support, share relevant concerns, and connect students with appropriate services
• Provide proactive support and early intervention for students by helping them navigate academic expectations, connect with campus resources, and resolve barriers that may affect persistence
• Support retention and completion goals for the university by coordinating timely outreach and contributing to retention-focused data review and follow-up
• Monitor and respond to early alert referrals by communicating with faculty, staff, and coaches; conduct outreach to students, and document follow-up actions
• Create a welcoming community and engage in university mission
• Participate in and promote a culture of continuing quality improvement
• Other related duties as assigned

Requirements

• Commitment to serving students with a focus on positive relationships
• Strong organizational skills and attention to detail
• Good communication and interpersonal skills with an understanding of FERPA
• Willingness to collaborate across units
• Ability to work effectively within a team and take initiative individually
• Willingness to support the Catholic and Franciscan values of the university

Nice to have:

• Two years of professional experience in higher education
• Experience with student athletes

Important Details

• Schedule: 20 hours per week
• Contract: part-time, temporary position that will be evaluated at the conclusion of the academic year, and may or may not be extended at that time

Application Process

• Required Documents: Resume, Cover Letter, Transcripts (unofficial are acceptable at time of application), Mission Response
• Optional Documents: Reference List - names and contact information of 3 additional references

Physical Requirements

• Work is performed in an office setting with minimal exposure to health or safety hazards
• Substantial time is spent working on a computer
• This is sedentary work which requires the following physical activities: sitting, walking, bending, stooping, finger dexterity, repetitive motions, talking, hearing and visual acuity