About This Role
This role works as a front-line personnel, promoting the organization's mission by strengthening the relationship between the employer and employees. The Retention Specialist coordinates key areas of employee retention, training administration, and first-year performance evaluations.
Responsibilities
- Maintain knowledge of Peterson Farms policies in order to respond to employee questions and/or supervisor/manager requests
- Provide seamless escalation of employee inquiries to supervision/plant leadership and/or human resources for resolution
- Assist with implementing company lean manufacturing efforts, in conjunction with Plant Supervisors, Plant Manager, and company leaders, to drive continuous improvement across assigned facility/plant
- Conduct new employee onboarding at the plant level
- Assist in the development and distribution of monthly reports to plant leadership and support departments
- Assist Administration with contacting employees via phone or email regarding attendance issues, schedule changes, etc.
- Check-in with new hires throughout their first 90 days of employment to ensure that the new hire understands Peterson Farms policies and procedures and that everything is going smoothly
- Address employee concerns with the appropriate authority
- Ensure that each department is ready for the new hire by emailing introduction of new hire, assigning PPE for related job, ensuring employee is familiar with requirements
- Conduct exit interviews with departing employees to obtain necessary data to capture trends
- Maintain employee information confidentially and professionally
- Work with knowledge of all plant production processes
- Other duties as assigned
Requirements
- High school diploma or equivalent preferred
- Bilingual preferred
- Six months experience in administrative role, preferably in an HR environment
- Experience using ADP and Microsoft Excel highly desired
- Knowledge of current State Labor Laws
- Proficient using PC, via keyboard/mouse, and various software applications (i.e., Microsoft Office Suite and ADP)
- Ability to work across all shifts, plants and weekends as business dictates
- Demonstrated ability to maintain integrity and privacy of confidential information
- Ability to work well under pressure and quickly assess and respond appropriately to questions
- Ability to adapt to change and learn quickly
- Good organizational skills
- Excellent attention to detail
- Excellent communication skills
- Ability to comprehend and comply with GMP rules and Food Safety guidelines
