Retail Wireless Consultant - Part-Time - Retail Sales

About This Role

The Retail Wireless Consultant role is focused on serving and selling to customers, providing a best-in-class customer experience, and building loyalty to the T-Mobile brand. This position suits a brand ambassador who creates energy and excitement around products and services in a fast-paced retail environment.

Responsibilities

• Serve and sell to customers, while providing a best-in-class customer experience and building loyalty
• Consistently leverage digital tools in interactions and onboarding
• Complete training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
• Make the most of time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology
• Partner with T-Mobile employees across channels, including business and customer service

Requirements

• High School Diploma/GED
• At least 18 years of age
• Legally authorized to work in the United States

Nice to have:

• 6 months of customer service and/or sales experience in a retail environment

Benefits

• Annual stock grant
• Employee stock purchase plan
• 401(k) with access to free, year-round money coaches
• Medical, dental, and vision insurance
• Flexible spending account
• Paid time off and up to 12 paid holidays (about 4 weeks for new full-time employees, about 2.5 weeks for new part-time employees annually)
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service and home internet discounts
• Pet insurance
• Access to commuter and transit programs

Important Details

• Travel: No
• DOT Regulated Position: No
• Safety Sensitive Position: No

About the Company

At T-Mobile, employees are offered a Total Rewards Package including wealth-building opportunities through an annual stock grant, employee stock purchase plan, and 401(k). The company provides benefits that evolve to meet the needs of its team members.