Retail Supervisor

About This Role

This part-time, permanent position is for an enthusiastic and passionate Retail Supervisor to join the team in the Telford store. The role involves supporting the store management team and delivering an exceptional shopping experience to customers, with opportunities for growth and development within a retail career.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager
• Open and close the store, including cashing up and completion of associated administrative duties
• Offer excellent levels of customer service and have strong product knowledge
• Lead by example, by recommending and promoting complimentary products with each sale
• Assist management in leading the team to achieve store sales targets and KPIs
• Support team members as and when required
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer
• Process stock deliveries and store transfers
• Deal with customer queries and complaints
• Take direction from management regarding additional tasks and duties
• Supervise, motivate, coach and work with a team
• Approach and serve all customers
• Exceed monthly performance targets
• Methodically complete daily tasks, including stock SKU management

Requirements

• Energy, drive and passion to work in a fast-paced, customer-facing, retail environment
• Positive attitude towards providing exceptional customer service
• Ability to lead a team
• Stamina to work on a fast-paced shop floor
• Capacity to work calmly under pressure
• Previous retail experience
• Previous supervisory experience, including cashing up and banking
• Self-motivated, with a positive, can-do attitude
• Strong interpersonal and communication skills
• High levels of attention to detail
• Ability to work both individually and as part of a diverse team
• Commitment to work 12 hours per week and flexibility to work any day (Monday - Sunday)

Benefits

• Non-contractual, hourly sales commission
• Fantastic opportunities for growth and development within your retail career

Important Details

• Schedule: 12 hours per week, flexible to work any day (Monday - Sunday)
• Contract: permanent
• Start date: immediately

About the Company

Deichmann is seeking to incorporate this role to support its team.