About This Role
Leading the charge in creating a world-class retail environment, this Store Manager position oversees all aspects of sales and operations. The role involves using cutting-edge technology to ensure a seamless shopping experience between the website and retail stores for customers. You will collaborate with Store Leaders to recruit, hire, and train a team of enthusiastic associates dedicated to helping customers live their passion.
Responsibilities
- Embody the company culture and values through a high degree of self-accountability, acting as a model for all team members both internally and externally
- Recruit, hire, and train store Associates and Supervisors, preparing them to actively engage customers in new and meaningful ways
- Drive customer engagement inside and outside of the store environment, ranging from store events and promotions to community projects
- Direct the daily activities of Store Supervisors and Associates in alignment with company and store goals
- Work with cross-functional teams such as Merchandising, Inventory Planning, and Fulfillment to provide timely and responsible outcomes to needs and requests
- Ensure operational efficiency by actively managing operational tasks related to Payroll, Inventory Management, and paperwork
- Develop and maintain store merchandising guidelines that make the store easy to shop and add value to the customer’s purchase journey
- Actively participate to provide and nourish feedback from all levels of the organization to continuously improve the business
Requirements
- 2+ years of working as a manager within a retail environment
- Knowledge and familiarity with active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition, and other healthy activities
- Ability to socially interact with customers, employees, and business partners inside and outside of the store environment
- Ability to work with large teams, setting personal and professional goals for themselves and others
- Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment
- Be extremely analytical and quantitative and very comfortable building advanced spreadsheet models
- Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself
- Familiar with Excel, Outlook, and retail inventory and POS systems
- Self-motivated, a good communicator with an innate ability to bring the best out in others
- Ability to multi-task, set priorities, and work well under pressure
- This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours
- May occasionally involve stooping, kneeling, crouching, and climbing ladders
