Retail Sales Manager

About This Role

Leading the charge in the exciting world of wireless technology, the Retail Sales Manager will shape the customer experience and inspire a team to achieve new sales heights. This dynamic role suits a candidate with proven leadership skills and a passion for technology, thriving in a fast-paced environment where innovation and excellence are key.

Responsibilities

• Recruit, hire, and train top-tier sales talent
• Foster a high-performance culture through motivation, coaching, and regular feedback
• Conduct employee performance evaluations and guide team development
• Manage staff scheduling and ensure adequate coverage during peak hours
• Drive store sales and achieve or exceed performance goals
• Champion a customer-first approach, ensuring satisfaction and loyalty
• Acquire and maintain customers
• Empower team members to deliver personalized solutions and close sales
• Conduct weekly staff meetings and set up sales goal expectations
• Model and support effective upselling, cross-selling, and account activation strategies
• Oversee day-to-day operations including merchandising, inventory, and store appearance
• Ensure all company policies and operational procedures are followed consistently
• Manage cash handling and POS transactions with accuracy
• Track and analyze store performance metrics to identify areas for improvement
• Execute visual merchandising standards to maximize sales and ensure the store is brand ready

Requirements

• Any combination of education and experience providing the necessary skills and knowledge is acceptable. Typical qualifications would be equivalent to:
• Associate or bachelor’s degree with coursework in business, accounting, marketing, or management
• 1-2 years’ experience in retail sales management (wireless industry preferred)
• Proven ability to meet or exceed sales goals
• Availability to work a flexible schedule, including evenings, weekends, and holidays
• Reliable transportation

Benefits

• Competitive base salary with uncapped commission potential
• Medical, dental, vision, life insurance, and 401K with match for full-time employees
• Supplemental insurance available
• Career advancement opportunities within a growing company
• Ongoing training and professional development

Important Details

• Work environment: Ability to stand for long periods of time
• Ability to lift objects weighing up to 40 lbs
• Full-time (45 hours) availability