Retail Sales Clerk

Summary

Who We Are:
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

MUST BE AVAILABLE UNTIL 7:30 PM. HOURS VARY DURING THE WEEK-NO WEEKENDS!

About the Role:

• Create a positive retail experience for patients, families, staff, visitors, and all others through in-person and phone interactions while maintaining a clean, well-stocked, and organized gift shop.

Key Responsibilities:

• Demonstrate excellence and knowledge in products being sold.
• Operate a computerized Point of Sale system, managing inventory control, returns, profitability, and cost of goods.
• Support the Manager of Retail Operations with projects and requests specific to the Gift Shop, the Gift Shop Team, and work in a timely fashion to complete organizational requirements and trainings.
• Extend warm greetings to patients, visitors, and staff, fostering a welcoming environment.
• Engage with friendliness, care, and a focus on building connections.
• Anticipate and rapidly respond to guest needs, taking ownership of issues until resolved.
• Embrace diversity and foster inclusivity in all interactions.

Requirements:

• Education: HS Diploma/GED preferred
• Experience: 1-3 years of experience. Retail experience preferred. Basic computer skills.

Additional Information

What We Offer:
Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.

Why LifeBridge Health?
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.
Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.