Retail Sales Associate Full Time

About This Role

This full-time retail sales associate position is responsible for engaging with pet parents and their pets, providing positive experiences, and upholding the company's vision, mission, values, and strategy. The role also involves maintaining store cleanliness, pet safety standards, and directly caring for pets within the store.

Responsibilities

• Engage with pet parents and their pets in person, over the phone, at the sales register, and online
• Greet pet parents and answer their questions throughout the store
• Prepare online orders for in-store pick-up and ensure a smooth, positive experience
• Provide healthcare for store-owned pets, including feeding, watering, and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums)
• Maintain total store cleanliness standards
• Support the store with weekly price changes and monthly promotional pricing
• Stage and sort new product to match sales floor planners
• Face, fill, and recover products to meet sales floor standards
• Recommend, inform, and sell merchandise, services, and live pets
• Administer store-owned pet medications as directed by a veterinarian
• Promote special events such as adoption weekends, Treats enrollment, charity events, etc.
• Ensure a safe environment for associates, pets, and pet parents
• Take immediate action when a sick/injured pet is identified in the store; transport to the vet as needed
• Assist and work in various areas throughout the store (including services) as required
• Participate in the culture of Belonging and Recognition
• Follow all Company Policies and Procedures

Requirements

• Strong written and verbal communication skills
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed
• Ability to react under pressure and maintain composure
• Ability to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc.
• Frequently required to reach with hands and arms; stoop, kneel, crouch, talk and hear
• Specific vision abilities required by this job include depth perception
• Frequently lift and/or move up to 50 pounds
• Occasionally team lift and/or move more than 100 pounds
• Over the age of 18 (except in Montana or where otherwise required by local or state law)

Benefits

• Paid weekly
• Health & Wellness Benefits
• 401k Plan with company match
• Paid Time off for full-time associates
• Associate discounts
• Tuition Assistance