About This Role
This sales associate role is the face of Bath & Body Works, helping customers find the best products and delivering exceptional experiences that drive sales. It suits someone dedicated to a positive, high-energy retail environment.
Responsibilities
- Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge
- Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations
- Drive rewards program enrollment and engagement on both the sales floor and at check-out
- Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked
- Support product replenishment activities and maintain brand standards to keep the store full and abundant
- Assist with floorset execution, window changes, visual presentation, and marketing placement as needed
- Engage in constant physical activity, including standing, walking, reaching, and lifting
- Climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store
- Lift 10 pounds consistently and up to 50 pounds
- Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations
- Maintain our values, policies, and procedures
Requirements
- Thrive in a customer-first based retail environment
- Demonstrated sales and customer experience results in a fast-paced environment
- Effective communication skills, being open to feedback, and the ability to adapt quickly
- Ability to de-escalate store and customer situations effectively
- Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays
Benefits
- Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations (Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans; benefits vary for Kansas and Ohio residents)
- Dental coverage, and vision coverage for frames and eye exams
- Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care
- No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)
- On-demand access to your earned wages through DailyPay, allowing you to access your pay when you need it
- 40% merchandise discount and free Bath & Body Works product
