About the role
Position Requirements:
- Demonstrate selling experience in a fast paced, service oriented retail setting
- Demonstrated ability to greet, sell and thank the customer
Duties and Responsibilities:
- Put the customer first at all times
- Provide memorable, highly personalized customer service through needs analyses and product recommendations.
- Offer customers promotional products and services
- Be able to resolve customer service issues and escalate as required
- Create and maintain good working relationships with fellow associates
- Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards
- Efficiently and accurately conduct customer transactions on our POS
- Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
- Efficiently and accurately complete any required process controls (paperwork, etc.)
- Follow company policies and procedures and maintain a safe working environment
- Understand and comply with Cash Handling and Loss Prevention Standard Operating Procedures
Position Qualifications:
- High school diploma or equivalency required
- Minimum one year of retail or customer service experience preferred
- Ability to work various shifts in a 7/365 team oriented environment
- Excellent customer service skills and an ability to communicate effectively using the English language
- Self-starter able to prioritize and handle various tasks simultaneously
- Ability to adapt to changing priorities and unexpected situations
- Proficiency required in reading, writing, and mathematics
- Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements
- Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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