Retail Sales Associate

About This Role

This part-time Retail Sales Associate position at Sunglass Hut focuses on providing an exceptional shopping experience to customers, fostering positive connections, and building brand loyalty. The role involves maintaining visual standards, resolving customer issues, and staying informed about product assortments to serve as a brand ambassador.

Responsibilities

• Promote an excellent customer experience, including greeting and serving customers
• Inform merchandisers/managers on stocking needs
• Ensure all visual standards set forth by management and the company are always maintained
• Problem-solve for any customer issues and loop in management for assistance
• Manage complex customer service situations by applying a high touch level of assistance to VIP clientele on a regular basis and in turn ensure VIP clientele retention
• Remain up-to-date and educated on current product assortment to serve as an informed ambassador of the brand
• Actively listen and act on any instructions given by management or superior as defined by management at any time
• Occasionally assist with opening and closing duties as needed
• Comply with professional regulations, internal rules and code of conduct set forth by the company and management
• Attend and participate in occasional work meetings
• Hold yourself accountable for shift punctuality and proactively communicate to manager if obstacles arise
• Serve as an ambassador to the brand by leveraging your innate sensibility, style, and pre-established connection to the local and broader communities where our brands’ culture flourishes

Requirements

• 1 year of previous sales or customer service experience
• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
• Self-motivated, team player

Benefits

• Competitive bonus and/or commission plan
• Health care
• Retirement savings
• Paid time off/vacation
• Various employee discounts

Important Details

• Employment type: Casual Part-Time

About the Company

Sunglass Hut is a world leader in the specialty sunglass retail business with over 3,000 stores worldwide. It is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of world-class vision care products, including iconic eyewear, advanced lens technology, and cutting-edge digital solutions. The company has over 200,000 dedicated employees around the world.