Retail Sales Associate

About This Role

This retail sales associate position is responsible for all aspects of the customer experience across multiple business areas within a store, including retail, rental, custom, and omni-channel. The role involves engaging with customers from greeting through post-sale contact and contributing to a positive work environment.

Responsibilities

• Engage as a member of a high-performing team through trust, commitment, and a focus on results
• Build a relationship with customers from greeting through post-sale contact
• Consistently demonstrate benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals
• Continuously encourage and participate in team selling and positively impact the achievement of store sales volume and metrics goals
• Assist with visually merchandising, set up, and other store-related projects
• Conduct merchandise stock counts
• Handle the cash register as a cashier at the point of sale in the store

Requirements

• Customer service skills, or a "culture of customer-obsession" by being customer-ready and delivering a world-class experience every day
• Desire to learn and adapt to new programs
• Ability to work well and consult with retail sales associates at all levels
• Ability to stand and walk for the majority of work shift
• Frequently bend, squat and twist
• Lift up to 50 lbs.
• Climb a ladder to reach merchandise and/or supplies
• See and distinguish between fabric patterns and colors

Benefits

• Flexible schedules to meet your availability
• Tuition reimbursement
• Generous employee discount on first purchase
• Ongoing discounts on purchases made at any Tailored Brands store

Important Details

• Work locations: opportunity to voluntarily work between multiple store or site locations, and across multiple brands

About the Company

Tailored Brands invests in its people and continuously works towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. The company helps people confidently express their true selves so they can be their best.