Retail Regional Manager

About This Role

This regional manager role involves overseeing multiple retail stores, driving sales, and ensuring operational excellence within a designated area. It suits a leader with a passion for fashion retail and a knack for developing high-performing teams.

Responsibilities

• Manage all assigned stores within your region
• Coach, develop, and motivate your team
• Lead your Managers in all aspects of store operations
• Achieve monthly retail budgets and manage expense control
• Control shrinkage by coaching your teams to manage within stores
• Oversee management and recruitment of store teams, rosters, and control of wages
• Promote customer service excellence and identify areas of opportunity to improve customer satisfaction
• Ensure visual merchandising and store presentation are of the highest standards
• Attract, recruit, and induct new team members and promote a strong focus on succession planning within the teams

Requirements

• Multi-site management experience for a fashion retailer
• Ability to perform in a fast-paced, high-volume retail environment
• Strong people management skills and thorough understanding of performance management
• Excellent planning and organisational skills
• Strong commercial awareness and a proven track record of delivering results
• Exceptional communication skills
• A strong passion for retail, customer service, and fashion

Benefits

• Bonuses and incentives
• Great career opportunities
• Exceptional product discounts

Important Details

• Locations: Canterbury, Eastbourne, Maidstone, Hastings, Westwood Cross, Tunbridge Wells, Ashford Outlet (soon)

About the Company

Lovisa is a fast-fashion retail company with a global presence and energetic growth. It is a market leader in jewellery and hair accessories.