Retail Coordinator

About This Role

Working in a Home Goods store, the Retail Coordinator creates a positive customer experience and ensures the efficient flow of merchandise from delivery to the sales floor. This role involves training and mentoring associates, maintaining merchandising standards, and upholding cleanliness in the backroom area.

Responsibilities

• Create a positive internal and external customer experience
• Promote a culture of honesty and integrity; maintain confidentiality
• Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor
• Train and mentor Associates on established merchandising and processing principles
• Ensure merchandise is properly tagged, hung, secured, and coded
• Communicate with the Coordinator on Duty to ensure efficient flow of goods to sales floor
• Ensure Associates complete tasks and activities according to store plan; prioritize as needed
• Monitor productivity of team and coach as necessary
• Organize and rotate back stock for easy replenishment
• Maintain and uphold merchandising philosophy and signage standards
• Maintain all organizational, cleanliness and recovery standards for the backroom area
• Ensure compliance with recycling and, where applicable, hazardous waste programs
• Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates
• Provide and accept recognition and constructive feedback
• Partner with Management on Associate training needs to increase effectiveness
• Ensure adherence to all labor laws, policies, and procedures
• Promote credit and loyalty programs
• Support and participate in store shrink reduction goals and programs
• Promote safety awareness and maintain a safe environment
• Perform other duties as assigned

Requirements

• Able to work a flexible schedule, including nights and weekends
• Superior communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Capable of lifting heavy objects with or without reasonable accommodation
• Able to train others
• 1 year retail experience
• 6 months of leadership experience

Benefits

• Associate discount
• Employee Assistance Program (EAP)
• Smoking cessation program
• Bereavement leave