About the role
Renaissance Framingham Hotel & Conference Center, a Colwen Hotels Property, is seeking an engaging, friendly, and detail-oriented Restaurant Supervisor to join our team. In this role you will be responsible for coordinating, supervising, and directing assigned property food and beverage operations, while controlling costs and driving guest and associate satisfaction.
Colwen Hotels is a dynamic and growing hotel company, with an extraordinary portfolio of award-winning hotels. We are a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 49 hotels in our portfolio operating across 9 states.
General Responsibilities:
- Oversee, coordinate, supervise and direct all property food and beverage operations
- Control food and beverage cost while driving guest satisfaction
- Work closely with sales teams and Hotel General Managers at assigned hotel
- Recruit, interview and hire food and beverage staff associates for assigned hotel
- Train and support all food and beverage associates and ensure performance in accordance with established hotel brand/Colwen standards
- Set departmental targets and objectives, work schedules and budgets
- Ensure sequence of service standards are met
- Strict adherence to all applicable food and beverage standards
- Develop menus with other members of food and beverage team
- Ongoing communication with staff through regular departmental meetings (document agenda and attendance)
- Pre shift meetings daily or as needed
- Ensure staff is up to date with information related to drinks, specials, wines, beers etc.
- Audit for efficient operation of bar and cost controls
- Monitor liquor sales and product mix
- Educate and maintain proper controls with bartenders
- Abide by all state, local and municipal laws and regulations pertaining to liquor and food safety
- Maintain proper inventory controls and order supplies
- Receive, check and document all food and beverage deliveries
- Perform accurate cash-out procedure at shift end
- Evaluate market trends and ideas for liquor specials and presentation
- Perform other duties as assigned
We’ve got you covered: Benefits & Perks
- Medical Insurance with Company-Funded HRA
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Wide-Array of Supplemental Insurance Offerings
- Paid Time Off Programs
- Employee Assistance Program
- 401K Plan – Traditional & Roth Options with Employer Match
- Hotel Discount Travel Program for Associates & Family
- Exclusive Associate Discounts – Travel, Entertainment, & Retail
- Training and Development Programs
- Career Advancement Opportunities
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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