Restaurant Server

About This Role

Serving food and beverages in a restaurant setting is the core of this role, creating memorable dining experiences for guests. This position suits a professional with excellent customer service skills who can work collaboratively with a culinary and front-of-house team.

Responsibilities

• Welcome guests in a friendly, professional, and engaging manner
• Present menus, explain menu items, daily features, and beverage offerings, and make recommendations based on guest preferences
• Accurately take food and beverage orders and enter them into the point-of-sale (POS) system
• Serve food and beverages promptly while ensuring accuracy, quality, and proper presentation
• Anticipate guest needs by monitoring tables throughout the dining experience
• Respond promptly and professionally to guest questions, requests, and concerns, escalating issues to management when appropriate
• Present guest checks, process payments accurately, and thank guests for their visit
• Prepare dining areas before service, including setting tables and ensuring stations are fully stocked
• Coordinate with Hosts, Bartenders, Server Assistants, and Culinary team members to ensure efficient and seamless service
• Maintain clean and organized service stations throughout each shift
• Complete opening, closing, and side work responsibilities
• Assist with table maintenance, clearing, and resetting as needed
• Maintain thorough knowledge of menu items, ingredients, preparation methods, allergens, and daily specials
• Demonstrate knowledge of wine, beer, cocktails, and non-alcoholic beverages to provide recommendations and pairings
• Promote featured menu items and specialty beverages to enhance the guest experience
• Follow responsible alcohol service practices and verify guest identification as required by law and company policy
• Assist with private dining events, receptions, banquets, and special functions as assigned
• Provide attentive service while adapting to varying event styles and service formats
• Collaborate with event and culinary teams to ensure successful event execution
• Adhere to all food safety, sanitation, and health department regulations
• Follow responsible beverage service laws and company alcohol service policies
• Maintain a clean, organized, and safe work environment
• Comply with all company policies, procedures, and guest service standards

Requirements

• High school diploma or equivalent preferred
• Previous serving experience in a full-service restaurant, hotel, private club, performing arts venue, or hospitality environment preferred