Restaurant Manager - Chili's

About This Role

This Restaurant Manager role at Chili's is for a hospitality-focused leader who excels at connecting with both team members and guests. The manager is a critical link in ensuring a great guest experience, driving business results, and fostering a fun, win-together atmosphere.

Responsibilities

• Ensure a great guest experience
• Role model and hold team members accountable to operational and quality standards
• Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
• Foster open communication between team members and management
• Influence team member behaviors by championing change and restaurant initiatives
• Lead with heart and mind
• Drive business results by utilizing Chili's systems to effectively control costs
• Follow operational systems, such as the Manager Timeline and performing quality Line Checks
• Hire, train, retain, and develop team members to take on larger roles
• Drive guest engagement within the four walls of the restaurant while developing relationships within the community
• Understand and practice safe food handling procedures
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Requirements

• Dependable team player
• Prefers to work in a fast-paced environment
• Great multitasking skills

About the Company

Chili's was born in Dallas, Texas in 1975 and has since become known for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas. The company is committed to delivering the best experience to every guest, every day, with a legacy deeply rooted in service, hospitality, and giving back.