About This Role
Running a successful restaurant business is the core of this leadership opportunity, empowering and leading a team to deliver exceptional guest experiences. This role suits a manager with a long-term vision who promotes a respectful team environment through open communication and understanding.
Responsibilities
- Empower and lead your team to deliver exceptional guest experiences
- Promote a respectful team environment
- Manage team members with open communication and understanding
- Support the Restaurant Owner in running a successful business
- Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons' high standards of operation
- Plan and execute methods of increasing sales and achieving targeted costs
- Demonstrate a passion for guest service and creating exceptional guest experiences
- Build relationships with guests and your team
- Coach and mentor and delegate tasks
- Take on the full responsibility of running a Tim Hortons restaurant
- Lead a diverse team in a fast-paced environment
- Engage others and develop high performance within your team
Requirements
- 3-5 years of quick service experience in a supervisory role
- Practical knowledge of recruiting, training and coaching team members
- Strong operational experience
- Customer service background preferred
- Must be able to lift 25 lbs
- Previous experience in Quick Service an asset
- Friendly and outgoing
- Flexible schedule
- Previous management experience preferred
- Excellent communication skills
- Ability to multitask
- Problem Solving
- Organizational Skills
Benefits
- Meaningful bonuses
- Long-term growth opportunities
- Opportunity to earn a $750 monthly KPI performance bonus for achieving operational targets
- $500 bonus for successful unannounced audit results
- Comprehensive group benefits
- Annual RRSP contributions of up to $1,000
- Annual vacation entitlement
- Additional 2 weeks of paid time off every 3 years
- Free meals during shifts
About the Company
Most Tim Hortons restaurants are independently owned and operated by franchisees.
