Restaurant Manager

About This Role

The Restaurant Manager supports the Restaurant Leader in the daily operations of the restaurant, upholding company standards and culture through shift management. This role involves working in a fast-paced kitchen environment and interacting with customers, ensuring all operations meet company standards.

Responsibilities

• Ensure operations meet Raising Cane’s standards in all restaurant zones during a shift
• Act as manager on duty and open and close the restaurant
• Manage cash handling and ensure accountability
• Enforce Raising Cane’s policies and standards
• Execute shift management meeting Raising Cane’s operations and safety standards
• Use required tools, forms and logs to support shift execution, document results and take corrective action when needed
• Direct crewmembers during a shift
• Provide exemplary customer service
• Utilize reward and recognition program for the crewmembers in the restaurant
• Authorize employee functions requiring manager approval (e.g., discounts, promotions, timeclock overrides, etc.)
• Ensure cleanliness of the restaurant and ensure the facility is in good working order
• Complete other duties as assigned

Requirements

• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong written and verbal communication skills
• Able to work effectively and efficiently both independently and collaboratively
• Able to recognize problems, set goals, execute and convert plans into action to solve problems
• Knowledge and skills in staffing, scheduling, people and cost management
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
• Must complete all required Raising Cane’s company training programs
• 1+ years of restaurant or retail management experience
• Must be 18 years of age or older

Nice to have:

• High school diploma or equivalent

Benefits

• Medical, Dental, Vision & Pharmacy Benefits
• Dependent Care & Healthcare Flexible Spending Accounts
• Company-provided Life and Disability insurance
• Hospital Indemnity, Accident and Critical Illness
• 401(k) With Employer Match (age 21 & older)
• Access to financial advisors for budget and retirement planning