About This Role
The Restaurant Manager is responsible for overseeing all daily operations of the restaurant, ensuring profitability, and maintaining high standards of service. This role involves managing staff, controlling costs, and ensuring customer satisfaction in a fast-paced environment.
Responsibilities
- Analyze and develop budgets to boost and maintain the restaurant's profits, determining the cost of food, ingredients, alcohol, kitchen, and cleaning supplies
- Evaluate daily operations and modify food preparation methods and menu prices according to the restaurant budget
- Monitor revenues to determine labor cost and staff performance
- Plan and organize daily operations
- Recruit, supervise, and train staff, and set their work schedules
- Determine the type of services to be offered and implement operational procedures
- Balance cash and complete balance sheets, cash reports, and related forms
- Conduct performance reviews
- Cost products and services
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Negotiate with clients for catering or use of facilities
- Participate in marketing plans and implementation
- Lead and instruct individuals
- Address customers' complaints or concerns
- Provide customer service
- Manage events
Requirements
- Secondary (high) school graduation certificate
- 2 years to less than 3 years of experience or equivalent experience
- Beverage services manager certification
- Food service manager certification
- Computer and technology knowledge: Electronic cash register, MS Excel, MS Windows, MS Word, Point of sale system, Spreadsheet
- Criminal record check
- Reference required
- Willing to travel
- Ability to work in a fast-paced environment, under pressure, with tight deadlines and repetitive tasks
- Ability to handle heavy loads and physically demanding work
- Attention to detail
- Combination of sitting, standing, walking; standing for extended periods
- Ability to manage a large workload
Benefits
- Dental plan
- Health care plan
- Bonus
Important Details
- Schedule: 35 hours bi-weekly; evening, night, on-call, weekend, and overtime required shifts available
- Contract: permanent
- Supervision: more than 20 people
