Restaurant Host

About This Role

This role is for a restaurant host who will be the first point of contact for guests, managing seating and ensuring a smooth dining experience. The position suits a customer-service oriented individual with excellent communication skills.

Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Manage guest reservations, seating arrangements, and table assignments
• Assist guests to their tables and provide menus when needed
• Monitor table availability and coordinate with the dining team for efficient seating
• Answer guest inquiries and provide information about the menu, restaurant, and services
• Manage the waiting list and provide accurate wait-time estimates
• Coordinate with Servers, Cashiers, and Dining Supervisors to ensure smooth guest flow
• Assist in maintaining cleanliness and organization of the reception and dining areas
• Handle guest concerns courteously and escalate issues to the appropriate supervisor
• Assist with opening and closing duties as assigned
• Follow company standards for customer service, grooming, and workplace conduct

Requirements

• Previous experience as a Host is an advantage
• Excellent communication and interpersonal skills
• Pleasant, welcoming, and customer-service oriented
• Well-groomed, professional, and confident when interacting with guests
• Organized and able to manage multiple tasks in a fast-paced environment
• Good teamwork and problem-solving skills
• Willing to work flexible hours, weekends, and holidays