Restaurant Host

About This Role

Greeting guests upon their arrival and departure, managing reservations, and coordinating with wait staff are the core duties of this restaurant host position. This entry-level role suits a candidate who enjoys providing high-quality service and maintaining an organized reception area.

Responsibilities

• Answer questions and give basic information on reservations, availability, venue hours, and other venue services
• Promote knowledge of the location’s features and upcoming events
• Serve guests utilizing Spare Time Entertainment’s Sequence of Service
• Coordinate with wait staff about available seating options
• Manage reservations, provide accurate wait times, and monitor waiting lists
• Greet guests upon their arrival and departure
• Escort guests to assigned dining or bar areas
• Cater to guests who require extra attention (e.g. children, elderly)
• Provide menus and announce the server’s name and demonstrate product knowledge from all menus
• Be observant of the guests’ needs throughout the dining experience to ensure they receive high-quality service
• Observe and assist in preparing unoccupied tables for guests by wiping surface top, removing debris, and ensuring seats are clean and orderly
• Perform related clearing/cleaning duties; pick up empty glasses/bottles, etc.
• Maintain a clean reception area and keep products organized and restocked as needed
• Assist both bartenders and servers as needed

Requirements

• Entry-level position. No experience required.

Nice to have:

• High School diploma or better