Restaurant Host

About This Role

Greeting guests and managing the flow of the dining room is the core of this host role at Dolsan Korean BBQ & Sushi. The ideal candidate will ensure a positive dining experience through exceptional customer service and by maintaining a clean and organized dining area.

Responsibilities

• Greet guests warmly upon arrival and guide them to their tables
• Manage reservations and waitlists efficiently
• Assist servers by clearing tables, resetting them for new guests, and ensuring that all dining areas are clean and presentable
• Provide excellent guest relations by addressing any inquiries or concerns promptly and professionally
• Maintain knowledge of the menu items to assist guests with questions regarding food and beverages
• Support the restaurant staff during peak hours by communicating effectively with team members to ensure smooth service flow
• Handle phone calls with professionalism, providing information about the restaurant

Requirements

• Strong customer service skills with a focus on guest satisfaction
• Excellent communication abilities to interact effectively with guests and team members
• Familiarity with POS systems
• Ability to multitask in a busy environment while maintaining attention to detail
• A positive attitude and willingness to work as part of a team in a fast-paced setting
• Customer service: 1 year (Preferred)
• Relocate before starting work

Application Process

• State whether you are looking for part-time or full-time work, and your availability