Resort Manager

About This Role

This Resort Manager role is for an operator who will run a destination family campground, overseeing all aspects from daily operations and guest experience to financial performance and staff leadership. The position reports directly to the CEO, offering a direct impact on results.

Responsibilities

• Run the park, including opening and closing the season, maintaining grounds and facilities, managing the store, and handling check-ins and guest issues daily
• Manage the P&L, reviewing it monthly against the plan and explaining variances
• Lead the Office/Store Manager, Maintenance Manager, and seasonal staff, including hiring, coaching, scheduling, and accountability
• Own the guest experience by responding to reviews and post-stay surveys personally, and ensuring the park is clean, safe, and fairly run
• Drive seasonal renewals, managing both renewals and new seasonal sales

Requirements

• 2+ years running a campground, RV park, hotel, or similar operation
• Comfortable with a P&L, understanding financial numbers and making decisions based on them
• Experience supervising and scheduling staff
• Quick with software and able to train staff on it
• Valid driver's license
• Availability to work weekends and holidays through peak season (May-October)
• Comfortable with hands-on work in a campground environment

Nice to have:

• ResNexus experience
• Seasonal site leasing experience
• Mechanical or maintenance aptitude
• Capital project coordination

Benefits

• Target bonus of $10,000 (uncapped, based on profit above budget, guest reviews, and seasonal renewals)
• On-site campsite available (not required)
• 401(k) with match
• Paid time off and holidays

Important Details

• Schedule: Weekends and holidays through peak season (May-October)

Application Process

• Send your resume and a few sentences about a property, department, or team you were responsible for, detailing its condition when you took over, what you changed, and the final outcome

About the Company

GatherGrounds Resorts runs destination family campgrounds across the Midwest. Ridge Ranch, its Ohio property, features approximately 195 sites on a 17-acre swimming lake with a large seasonal camper base. Since late 2025, the company has invested in significant upgrades including a new beach, a Wibit floating water park, a lakeside pavilion, new restroom buildings, a game room, a remodeled store, a new playground, and a new security gate system. This off-season, the company is rebuilding the electrical system and upgrading sites to 30/50-amp service.