About This Role
This housekeeping position ensures that guests have a clean, safe, and comfortable environment by maintaining guest rooms according to company standards. The role suits an energetic team member who wants to contribute to a fun and escapist atmosphere for guests.
Responsibilities
- Report to the Housekeeping Office at the beginning of the shift, pick up and sign out the key, and return the key when reporting to the office at the end of the shift
- Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, air conditioner unit, television, spot cleaning, and stocking all room supplies
- Report any items missing from rooms and suites
- Report all items in need of repair to the supervisor and maintain equipment used in work
- Scrupulously follow all safety guidelines, such as blocking open the door with a cart
- Protect guest safety and well-being; follow all policies and procedures, such as guests missing a room key must get a replacement at the front desk with identification
- Greet all guests with a warm, friendly welcome; inquire about their well-being
Requirements
- Must be at least 18 years of age
- Comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors
- Ability to accurately report information
- Ability to scrupulously follow all Driftwood and hotel policies and procedures; hold subordinates accountable for the same
- Adjusts to high-pressure conditions and is open to change
- Consistently maintains a positive demeanor
- Assumes responsibility for personal growth and development
- Conducts self, acts, and dresses professionally at all times
- Understands and communicates the Driftwood Mission
- Expresses ideas and conveys information clearly, effectively, and professionally
- Conveys company information, decision, or problems to appropriate parties on a timely basis
Physical Requirements:
- Minimum lifting and pulling of 20 pounds
- Pushing, bending, stooping, upward reaching, manual dexterity
- Hearing, writing
- Being on your feet for an entire shift
Benefits
- 401(k)
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Room discounts
- Employee food and beverage discounts
About the Company
Driftwood Hospitality Management empowers its associates to take initiative and contribute to the success of their property with well-defined strategies and objectives. The company is renowned for its fully integrated approach to hospitality services with outstanding client service.
