Resort Activities

About This Role

This dynamic role helps deliver engaging and memorable recreational experiences for guests of all ages at Fairmont Chateau Lake Louise. The position may involve working in the Rental Shop, Kids Camp, or Health & Fitness Centre, while also supporting guest activities, festive programming, and special events. It suits an outgoing, responsible, adaptable individual comfortable in a fast-paced environment where daily responsibilities may change based on operational needs.

Responsibilities

• Greet guests and assist them in selecting and fitting appropriate rental equipment (skis, snowboards, snowshoes, ice skates)
• Provide information on equipment features, proper usage, and safety tips
• Offer recommendations based on guest experience and ability, trail conditions, suitable equipment, and local recreational activities
• Perform routine checks and maintenance of equipment to ensure proper function
• Supervise and engage children participating in Kids Camp and family programming, facilitating age-appropriate activities while maintaining a safe, inclusive, and enjoyable environment
• Plan, prepare, and facilitate recreational activities including games, crafts, indoor and outdoor programming, family activities, holiday experiences, and other seasonal offerings
• Maintain a safe and fun environment for all children participating in activities
• Welcome guests to the Health Club and support a safe, clean, organized, and enjoyable environment throughout fitness, pool, and change-room areas
• Provide guests with basic information regarding Health Club facilities and equipment while ensuring established facility and safety guidelines are followed
• Support Resort Activities special events, group programming, festive activations, and hotel functions, including program setup, guest engagement, equipment preparation, decorating, and event breakdown
• Educate guests on Resort Activities programs, seasonal experiences, hotel facilities, and relevant Lake Louise destination information
• Assist with activity registrations, reservations, payments, waivers, equipment preparation, and other operational requirements as needed
• Maintain clean, organized, safe, and guest-ready Resort Activities facilities, programming spaces, equipment, and storage areas

Important Details

• Start date: November 2026

About the Company

Fairmont Chateau Lake Louise offers a fulfilling career in Banff National Park, where employees can embrace their passion for hiking, skiing, snowboarding, and many other outdoor activities. The team consists of empowered individuals with a strong sense of themselves and the hospitality industry. The company provides subsidized onsite accommodations.