Residential Manager

About This Role

The Residential Manager is a creative, flexible, organized, and compassionate leader who ensures that the home they manage is a place of shelter, safety, and serenity for residents. This role involves training, guiding, and engaging with a team of Direct Support Professionals to make a real difference in the lives of people with intellectual and developmental disabilities and those facing mental health challenges.

Responsibilities

• Ensure that the home managed is a place of shelter, safety, and serenity for residents
• Train, guide, and engage with a team of Direct Support Professionals (DSPs)
• Be responsible for the overall function and oversight of assigned location(s)
• Participate in the 24-hour on-call rotation process, including responding in person for specified health and safety situations
• Follow on-call guidance
• Hire, train, supervise, engage, and retain Assistant Residential Managers and DSPs
• Ensure employees support personal outcomes, safety, and security of individuals receiving services
• Conduct and/or participate in Life Plan meetings, assessments, or other meetings with individuals receiving services and/or other service providers
• Conduct clinical and administrative reviews of Habilitation Plans, monthly notes, and Medicaid billing to ensure compliance
• Complete all required documentation reviews to ensure compliance with policies, procedures, and laws
• Ensure compliance with all regulations and P&P as dictated by all regulating agencies and State and Federal laws
• Be responsible for the schedule, time and attendance, PTO requests, learning compliance, and any other staff-related operations
• Conduct regular staff meetings, monthly employee meetings, annual reviews, and employee performance reports
• Maintain ongoing communication and collaboration with family members, advocates, legal guardians, and other treatment team members
• Follow all 633/624/625 regulations, Incident Reporting, investigation process, IRMA entry, follow up, and completion of recommendations as needed
• Identify, report, and/or correct all safety hazards, including physical plant problems and the completion of fire drills (monthly and as needed)
• Audit resident personal allowance funds and follow Springbrook personal allowance policy and procedures
• Maintain medication certification per Springbrook policies
• Uphold Springbrook’s Mission and Vision
• Perform other duties as assigned

Requirements

• College degree preferred, or a combination of education and/or experience that meets the requirements for this position
• Minimum three (3) years’ experience working with individuals with developmental disabilities preferred