Resident Care Coordinator

About This Role

Coordinating and supervising caregiving within the community is the primary focus of this role, ensuring residents are treated with respect and dignity while fostering a homelike atmosphere. The coordinator also manages resident care staff and assists with medication management and resident health monitoring.

Responsibilities

• Provide direct supervision of caregiving within the community
• Ensure residents are treated with respect and dignity, recognizing individual needs and encouraging independence
• Foster a homelike atmosphere throughout the community
• Provide direct supervision of resident care staff, including monitoring job performance, collaborating with community leadership on associate performance evaluations, coaching and counseling associates, and conducting and documenting corrective action as needed
• Coordinate training and education of resident care staff on an ongoing basis
• Verify all associate hours on time cards and weekly hours report
• Complete nursing schedules to assure proper coverage to meet resident needs and according to budget, including arranging replacement staffing when necessary and maintaining clear records of all changes, requests, and irregularities
• Observe residents' health status, take actions to address concerns within scope of practice, and report all significant changes, reactions to medications and treatment, or significant incidences to Health and Wellness Director (or designee) in a timely manner
• Assist the Health and Wellness Director (or designee) in medication management, ordering medication from pharmacy, and maintaining records as dictated in Brookdale Senior Living policies and procedures manual
• Assure that medications are properly stored, medication carts/cupboards are cleaned, and medication room is organized according to standards
• Administer medication to residents if within scope of practice; review capabilities of residents who self-administer medications on a regular basis (refer to state regulations regarding medication assistance and documentation)
• Monitor staff in administration of medication, to include frequent audits of medication administration records (MAR)
• Observe residents, record significant reactions, and notify community leadership of resident's condition and reaction to drugs, treatments, and significant incidents
• Respond promptly to all emergency calls from residents
• Communicate to families regarding resident's personal needs and achievements
• Remind families of need for scheduled physician, dental, or eye appointments
• Assign vital signs to associates and monitor compliance
• Assure in-house ancillary medical services such as podiatrist, doctor visits, psych visits, labs, x-ray, ambulance, etc. are scheduled and followed through
• Assist in organizing and developing service plan reviews as required, with appropriate resident care team members and resident families
• Participate in the maintenance of resident charts including review of documentation performed by resident assistants, monthly MAR reviews, setting up new resident, and thinning records appropriately
• Participate in department quality improvement activities, to include completion of quality assurance surveys as assigned by community leadership
• Perform daily, weekly, and monthly safety and infection control checks of the home and grounds, assisting the community leadership for resident health and safety purposes
• Participate in community functions including family socials and open houses
• Communicate with community professionals
• Share on-call duties as required

Benefits

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance
• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement
• Advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year

Important Details

• Application deadline: within 30 days of the posting date

About the Company

Brookdale is an industry leader in clinical care, recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. It is a nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.